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Modern Management Methods: Lean Kanban North America 2014 has ended

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Monday, May 5
 

7:00am PDT

Registration
Monday May 5, 2014 7:00am - 10:00am PDT
Grand Ballroom Foyer

7:30am PDT

Lean Coffee
Monday May 5, 2014 7:30am - 8:30am PDT
Atrium 3-4

7:30am PDT

Breakfast
Monday May 5, 2014 7:30am - 8:45am PDT
Atrium 3-4

9:00am PDT

Opening
Monday May 5, 2014 9:00am - 9:15am PDT
Grand Ballroom A

9:15am PDT

Anzeneering

Anzen. It’s a foundation of Maslow’s Hierarchy of Needs and a pillar of the Toyota Way. It helped a 100-year-old, 60,000-person aluminum manufacturer regain its greatness, and it powers the software products that millions of people love.  If you study every Lean or Agile principle and practice, you will find it’s a common denominator. Anzen is the Japanese word for safety. 

When Anzen lives within a software product, it just works; people regularly use and recommend it; engineers modify it without fear; it contains few defects; it can be deployed with ease; it is immune from threats; and it helps protect the organization’s finances, reputation and investors. Anzen lies at the heart of excellence. 

Anzeneers are empowered to engineer anzen into everything, from their culture to their workspaces, from code bases to processes, from products to services. They use short feedback loops to protect time, energy and money. They use minimum viable products/features, validated learning and innovation accounting to protect resources and stakeholders. They use big visible charts, visualized work and limited work-in-process to manage risks and protect teams from bottlenecks and decreased flow. They use automated testing, continuous builds, refactoring and collective ownership to protect development. And they use lean interaction design and usability evaluation to protect people from poor user experiences.

In this talk I will share what I have discovered about anzen, including why it promotes safe risk taking, how to identify faux safety, when it can be taken too far, challenges of growing an anzen culture and what it means to be an Anzeneer.


Speakers
avatar for Joshua Kerievsky

Joshua Kerievsky

Industrial Logic
Follow Joshua on Twitter: @JoshuaKerievskyJoshua is a globally recognized thought leader in Agile and Lean software development. He is an entrepreneur, author, and programmer passionate about excellent software and discovering better, faster and safer ways to produce it.As the founder... Read More →


Monday May 5, 2014 9:15am - 10:30am PDT
Grand Ballroom A

10:30am PDT

Break
Monday May 5, 2014 10:30am - 11:00am PDT
Hyatt Regency San Francisco

11:00am PDT

Kanban & CMMI

Many organizations using or interested in lean and Kanban are also looking at blending the manifestations of these methods with CMMI.  The good news is that there is a very simple framework that allows total synergy between the ideas among them.  The bad news is that doing so typically requires a complete un-learn and rewrite of what people think they know about CMMI (and sometimes lean/Kanban).

We will generate the framework mentioned above and take examples from lean, Kanban and traditional practices and methods to explore how to use the framework so that the intrinsic synergies among the sampled approaches can be realized.  Using suggestions from participants and the facilitator, we will look at particular CMMI practices that often prove challenging and exercise the framework to de-conflict the challenges while also incorporating the essence of the CMMI practice.

Participants will gain an appreciation for how CMMI is intended to work and leave with a simple yet powerful toolkit with the potential to eliminate the need for CMMI consultants.  The toolkit can be leveraged to build into their lean/Kanban processes the process performance awareness and continuous improvement touch-points intended by CMMI practices.

Speakers
avatar for Hillel Glazer

Hillel Glazer

Entinex
Hillel is recognized as the world’s leading authority on introducing lean and agile concepts into the compliance-driven world. He’s helped companies of all sizes and industries around the world successfully streamline their operations, increase value, and expose and eliminate... Read More →


Monday May 5, 2014 11:00am - 12:30pm PDT
Grand Ballroom A

11:00am PDT

Becoming a Successful Lean Product Manager
Not just for startups, Lean Startup techniques integrated into your role as a Product Manager in the enterprise will eliminate waste and help you create products that provide extreme value to your customers. Lean Product Management is a different process than how Product Managers are usually trained. We need to get out of the zone of just churning out features we THINK will work, and focus on validating those features are what our customers actually want before we invest valuable resources building them.

In this interactive workshop, we’ll explore the role of a Lean Product Manager from a first hand experience. After some discussion and conversation exploring the responsibilities and processes of a Lean Product Manager, you’ll be in the driver’s seat playing the part of the PM on a Lean team. You’ll be faced with different, real life scenarios and have to decide how to handle them. We’ll introduce concrete tools and methods for measuring success, formulating problem statements, managing product roadmaps and working with a development team.

Speakers
avatar for Melissa Perri

Melissa Perri

ProdUX Labs
Melissa Perri is the founder and principal consultant of ProdUX Labs (produxlabs.com). She is a teacher and speaker on Lean Product Management, using her experience integrating Lean Startup into her past companies to help new ones make the shift. Her consulting practice helps clients... Read More →


Monday May 5, 2014 11:00am - 12:30pm PDT
Grand Ballroom A

11:00am PDT

Plan Your Next Lean-Kanban Change Initiative Using The Change Canvas

Would you like to help your team adopt particular lean, Kanban or Agile methods? Are you looking to spread next gen techniques across your department? Do you want to see your organization become more lean?

Taking inspiration from the business model generation and lean startup world, the Change Canvas is a change planning tool that allows change agents and change stakeholders to collaboratively co-create and co-execute an lean improvement initiative.

Take part in a collaborative, hands-on workshop where you will be coached you through the creation of a lean change plan using the Change Canvas. We will ask session attendees to play the role of an lean change agent, and show them how to use the Change Canvas to successfully negotiate with change stakeholders to develop a change model. Key topics covered will include:

  • discovering change stakeholders and connecting them to problems expressed in their own language, creating a sense of urgency for the change, and forming a change guiding team

  • working with change stakeholders to co-create a vision for the change as well as a potential target state

  • forming a change contract between change agent and change stakeholders through the development of key actions, stakeholder commitments, and potential benefits of the agile change

Regardless of whether you are a team member, program manager, executive or professional agile change agent, the Change Canvas is a lightweight, collaborative, iterative approach that can help you navigate your way through successful change. We promise to provide a hands-on, immersive experience with access to change agents who have had previous experience in applying the Change Canvas to manage change initiatives.


Speakers
avatar for Jeff Anderson

Jeff Anderson

Deloitte Canada
My mission in life is to help technology knowledge workers be awesome at what they do. Having been in the market since 1994, I have transitioned my initial passion for agile software engineering to provide advisory services to clients that want to thrive in a world of uncertainty... Read More →


Monday May 5, 2014 11:00am - 12:30pm PDT
Grand Ballroom B

11:00am PDT

Recognizing Assumptions & Designing Experiments for Lean Startups

Experiments are central to the Lean Startup approach, but it turns out that running a good experiment is a tricky business. Many experiments deliver ambiguous results, and that's a failure. The whole point of experimentation is to reduce risk and make confident go-forward decisions. This hands-on workshop introduces a practical approach to designing experiments that can be replicated in any Lean Startup environment.

You’ll get experience with efficient techniques for collaborating as a team, making decisions quickly, and establishing priorities. These techniques (known collectively as The Luxr Method) have helped hundreds of innovators around the world improve their Lean Startup practice—including students at Singularity University, 500Startups, and the Office of the President of the United States.

Speakers
avatar for Janice Fraser

Janice Fraser

Luxr
Janice Fraser (Founder & CEO, Luxr) is one of America's leading experts on Lean Startup, having advised many successful companies including Task Rabbit, Lyft, and Sharethrough. She frequently trains White House staff on innovation, and her workshops have been sold out around the world... Read More →


Monday May 5, 2014 11:00am - 12:30pm PDT
Grand Ballroom B

11:00am PDT

Role-based Guidance - How might the Kanban Method influence your role?

In early January several leading practitioners and coaches of the Kanban Method gathered at the Kanban Leadership Retreat event (KLRUS14). One of the topics discussed was a very common question they are all asked, “How does ‘kanban’ impact my role: as a Project Manager, or as a Business Analyst, or as Product Manager, or as a Program Manager?”

Since the Kanban Method is not a specific workflow (and therefore is not something that replaces your current workflow process), but rather a tool used to improve any workflow process, it doesn’t (it can’t) prescribe specific roles (it isn’t that kind of tool). However, using it to improve your current workflow process (should) clearly result in some noteworthy changes in how specific roles that exist in common workflow process would be performed.

Frank Vega will lead session attendees in this highly interactive session to explore and discover what some of those noteworthy changes would be in a few of these typical roles. Come share your experience and questions as we learn together and begin to help you answer for yourself or others this very common question about using the Kanban Method.


Speakers
avatar for Frank Vega

Frank Vega

KCP, Vega Information System Services, Inc.
Frank brings 30+ years of IT/IS experience, in roles including director, software architect, technical team lead, developer, database modeler, and numerical/data analyst. In 2002 he began assisting teams with applying lean-agile processes and practices (XP, Scrum), and added the kanban... Read More →


Monday May 5, 2014 11:00am - 12:30pm PDT
Grand Ballroom C

11:00am PDT

Successful Evolutionary Change for Your Portfolio

"There is nothing so useless as doing efficiently that which should not be done at all."
Peter Drucker

While we focus on efficiency of our teams we often forget a more important part: what work gets done. Once we look at project or product portfolios we quickly realize how incredibly bloated they tend to be. It means that making decisions on new endeavors is difficult and an organization delivers little value. It also means that any team level improvements are insignificant because of inefficiencies incurred by management approach on a higher level.

Let's see what is typically happening with our portfolios. We will run a simulation where everyone will be put in charge of building bright future of an organization deciding on all the projects it runs.

We will experience how estimated cost and expected profit drive wrong behaviors in portfolio management. We will discuss value, risks, Real Options, Cost of Delay, multitasking and utilization as factors we should be considering instead when deciding on new projects or products. Finally, we will learn how Portfolio Kanban drives the change toward optimizing delivered value.


Speakers
avatar for Pawel Brodzinski

Pawel Brodzinski

Lunar Logic
Pawel Brodzinski is a leader, a team builder and a change agent, but most of all he is an always experimenting practitioner trying to make his teams work better (and learn in the process).He has been a leader of the first Kanban implementation in software industry in Poland. He is... Read More →


Monday May 5, 2014 11:00am - 12:30pm PDT
Grand Ballroom C

12:30pm PDT

Lunch
Monday May 5, 2014 12:30pm - 1:30pm PDT
Atrium 3-4

1:30pm PDT

21st Risk Management: Supporting Mathematical Analysis with Social Influence

Today’s complex projects need proactive risk management to stand any chance of executing successfully. But the formal methods of identifying, classifying, analyzing and prioritizing have not proven to be effective in ensuring risks are effectively avoided, transferred, or reduced. All risk planning and reduction steps are largely human led activities with success criteria closely linked to social influence, communications and campaigning.

This workshop explains the need for proactive risk management through an examination of the “Flaw of Averages”, it walks through the risk management process through a lean/agile lenses. It then introduces specific practices integrating simple Excel based risk models and social influence. Using case studies, a shared team approach to risk management is described. Through collaborative games, new risk visualization techniques, and empowered teams, examples of risk avoidance and risk mitigation actions are examined.

21st Century risk management should be a whole team activity facilitated by the project manager or risk analyst. Not only is relying on a single person to identify and analyze risks and opportunities inadequate, it also represents an unacceptable risk of its own.  A new framework that leverages people’s strengths while optimizing the whole value stream is presented.

I am doing a workshop at LKNA and I am going to do a risk management toolkit - building on the work Mike Griffiths and I did at PMI - INCOSE  this year embedding program risk management into Agile processes. I will work in simulations for identifying and managing potential impact of dependencies, capacity uncertainty, and demand/scope uncertainty.

Speakers
avatar for Dennis Stevens

Dennis Stevens

Leading Agile
For over 25 years, I have been passionate about helping organizations deliver technology that makes a difference for their business.After spending a decade as a developer I have been working in software development leadership and enterprise project management positions – coaching... Read More →


Monday May 5, 2014 1:30pm - 3:00pm PDT
Grand Ballroom A

1:30pm PDT

Breaking the Org

Is (lean/kanban/agile/SAFe) starting to follow the path of every other management buzzword in your organization? Does your improvement initiative, originally full of excitement now seem to have lost steam? Has your organization created a "hybrid" process to "make it work for us?"

If you’re like most managers, your organization isn't fit for purpose -- and it’s your fault. You’ve introduced a new set of rules, principles, values- and they just don’t fit those that have existed for years in your company. Given this scenario, you have a choice as a modern manager/leader:

1) Accept it as beyond your control, and explain it away as “culture,” “lack of leadership support,” “not right for our organization,” or any of a list of common rationalizations (victim)

2) Be a brave champion of transformation and lead the fight against the tyranny of the old ways….”FREEEEEEEEDOOOOMMMMMMMM!!!!!” (start brushing off your resume now, dear martyr)

Guide your organization in a journey of safe yet effective disruption...so that it can change the rules as it improves (and join us on the path of catalyst)

Environment design includes the practice of improving your organization successfully by doing the necessary work of correcting misalignments with new approaches and values - subtly, and in a manner that allows as many people to succeed as possible.

Speakers
avatar for George Schlitz

George Schlitz

ObjectiveChange
George Schlitz founded ObjectiveChange, a consultancy focused on outcomes-focused improvement. ObjectiveChange’s holistic and incremental approach focuses on leveraging the best aspects of paradigms such as lean thinking, theory of constraints, lean startup, business model generation... Read More →


Monday May 5, 2014 1:30pm - 3:00pm PDT
Grand Ballroom A

1:30pm PDT

Innovation Accounting

Learn how to create a framework for running lean teams and facilitating a dialog between rapid, data-driven experimentation and business goals.


Speakers
avatar for Jonathan Irwin

Jonathan Irwin

Neo Innovation
Jonathan Irwin is a Principal & Managing Director at Neo. Advising companies through MVP’s and Build/Measure/Learn, designing UX workflows, or making kale smoothies, Jonathan takes Lean seriously. He’s a 17 year tech industry veteran, with background in design, user experience... Read More →


Monday May 5, 2014 1:30pm - 3:00pm PDT
Grand Ballroom B

1:30pm PDT

Kanban for People Wearing Shoes Outside of (But Dependent on) IT
Limited Capacity seats available

This interactive workshop focuses on improving visibility of work requests and becoming more predictable – even when the work is dependent on IT Operations.

The Issue:

“We don’t have visibility into our requests and it takes “them” forever to finish. How can we see what’s going on so we can become more predictable? “

The Workshop:

a) We begin with an overview of the fundamentals of Kanban.

b) We play the “Kanban for Devops” board game to see how the Kanban principles and practices actually work between and across different teams, hopefully diminishing the dangerous “us/them” paradigm.

c) We discuss winning game strategies, how to measure progress, challenges when rolling out Kanban, and close with  Q&A. Bring your tough questions!

The Learning Outcomes:

How & why Kanban works
How to get started
What to measure
Kanban tips & tricks

Note: this IW Session is limited to 25 attendees.

Speakers
avatar for Dominica DeGrandis

Dominica DeGrandis

Dominica DeGrandis & Associates
Dominica DeGrandis trains and coaches teams on the Kanban method to improve workflow and throughput. She is keen on providing visibility and transparency across teams to bring alignment to the entire organization. She combines experience, practice and theory to help teams level up... Read More →


Monday May 5, 2014 1:30pm - 3:00pm PDT
Grand Ballroom B

1:30pm PDT

Make Sound Decisions...the CBA Way

We say we make decisions, but do we? Most of what we call decisions are habituated actions. If they weren't, then by the time we got through our morning routine we would have decision fatigue.

Few people had any decisionmaking schooling. At the college level, decisionmaking sits in with statistics, operations research and economics with little to no relevance to living our lives. Ask an decision "expert" or decision sciences academic to say succinctly what should decisions be based on and you'll get a puzzled look.

We will explore the basis for making sound decisions with the Choosing By Advantage Decisionmaking System. Participants will learn the fundamentals of sound decisionmaking along with tips for improving the likelihood of getting good outcomes from decisions. The session will be interactive. You'll leave with an immediate boost in the quality of the decisions you make.


Speakers
avatar for Hal Macomber

Hal Macomber

Lean Project Consulting, Inc.
Hal is a Principal Lean Project Consulting, Inc. He has his attention on project leadership and organization transformation in a lean environment with special attention to Integrated Project Delivery (IPD). In the last few years, Hal and the team of project coaches have advised and... Read More →


Monday May 5, 2014 1:30pm - 3:00pm PDT
Grand Ballroom C

1:30pm PDT

Understanding How to Implement Self-Directed Work Teams
This workshop will examine what is needed to move from a traditional company to one where there are no bosses. It explores questions such as:

- How will decisions be made?
- How will work be coordinated?
- What happens to traditional performance reviews?
- What happens to incentives and rewards?
- How does the organization interact with bankers and supply chain partners?
- What needs to happen to convert a traditional company into a self-directed organization?

Workshop attendees will explore a radical alternative to current reality.

Speakers
avatar for Doug Kirkpatrick

Doug Kirkpatrick

Redshift3
Doug Kirkpatrick is a Northern California-based executive coach, organizational consultant, speaker, author and educator. He is the author of Beyond Empowerment: The Age of the Self-Managed Organization, based on his experiences as one of the first colleagues to join The Morning Star... Read More →


Monday May 5, 2014 1:30pm - 3:00pm PDT
Grand Ballroom C

1:30pm PDT

Games
Monday May 5, 2014 1:30pm - 5:00pm PDT
Regency

5:30pm PDT

Making Better Decisions: Understanding “fitness for purpose”, matching capability to strategy & objectives
Peter Drucker's Challenge for the 21st Century asked us to improve the productivity of knowledge workers by 50 fold. We know where the gains will come from - eliminating delay and increasing the flow efficiency of creative work from commitment to delivery. We also understand the causes of delay.

Improving the speed of decision making will contribute greatly to realize Drucker's ambition. To do so we need to give managers tools that empower them with confidence to act decisively in a world of uncertainty.

David J. Anderson will open the main conference describing how we enable managers to be more effective, embrace uncertainty and risk and "decide with confidence!"

Speakers
avatar for David J. Anderson

David J. Anderson

Lean Kanban University
Follow David on Twitter: @lkuceoDavid Anderson is a thought leader in managing effective software teams. He leads a consulting, training and publishing and event planning business dedicated to developing, promoting and implementing sustainable evolutionary approaches for management... Read More →


Monday May 5, 2014 5:30pm - 6:30pm PDT
Grand Ballroom A

6:30pm PDT

Cocktail Reception
Join fellow attendees and LKNA14 speakers for a cocktail reception following David J. Anderson's keynote presentation.

Monday May 5, 2014 6:30pm - 8:00pm PDT
Atrium 3-4
 
Tuesday, May 6
 

7:30am PDT

Lean Coffee
Tuesday May 6, 2014 7:30am - 8:30am PDT
Atrium 3-4

7:30am PDT

Breakfast
Tuesday May 6, 2014 7:30am - 8:45am PDT
Atrium 3-4

7:30am PDT

Registration
Tuesday May 6, 2014 7:30am - 10:00am PDT
Grand Ballroom Foyer

9:00am PDT

Opening
Tuesday May 6, 2014 9:00am - 9:15am PDT
Grand Ballroom A

9:15am PDT

Beyond Budgeting: An Agile Management Model for New Business and People Realities - the Statoil Implementation Journey

- The problems with traditional management, including budgeting

- The Beyond Budgeting principles and companies on the journey

- Statoil's "Ambition to Action" model;

    -  redefining performance - dynamic and relative targets and a holistic performance evaluation

    -  dynamic forecasting and resource allocation and no traditional budgets

    -  from calendar-driven to event-driven; a more self-regulating management model

- Implementation experiences and advice

Speakers
avatar for Bjarte Bogsnes

Bjarte Bogsnes

Beyond Budgeting Round Table Europe
Follow Bjarte on Twitter: @bbogsnesBjarte Bogsnes has a long international career, both in Finance and HR. He is currently heading up the Beyond Budgeting implementation at Statoil, Scandinaviaís largest company with operations in 36 countries and a turnover of 90 bn USD. On Fortune... Read More →


Tuesday May 6, 2014 9:15am - 10:30am PDT
Grand Ballroom A

10:30am PDT

Break
Tuesday May 6, 2014 10:30am - 11:00am PDT
Hyatt Regency San Francisco

11:00am PDT

From Fragile to Agile: The 4 Roles of Product Management
Now that we’ve optimized development, it’s time to get the rest of the company on board. While agile methods have benefitted product development, few have managed their impact on product management. We’ll look beyond the product team to the entire process from idea to creation to delivery to customers. Based on the ebook From Fragile to Agile: agile beyond the product team.

Speakers
avatar for Steve Johnson

Steve Johnson

Applied Frameworks, Inc.
Steve Johnson is widely considered one of the leading experts in product management for software-based products and services, a published author, and popular speaker and trainer. He has trained tens of thousands of product managers and product leaders at thousands of companies.Steve... Read More →


Tuesday May 6, 2014 11:00am - 11:40am PDT
Seacliff D

11:00am PDT

Values, Agendas and Change at Scale: Kanban's Bigger Picture
From its early origins, the Kanban Method was applied to organizational problems of significant scale and impact, where much was at stake. Despite this, many Kanban adoptions seem by comparison rather limited in their ambition. Using a modern interpretation of the method based on the language of values and agendas, this talk will explain how "the humane, start with what you do now approach to change" seeks to tackle not just team-level concerns but bigger organizational challenges.

Speakers
avatar for Mike Burrows

Mike Burrows

David J. Anderson & Associates, Inc.
Mike has led development teams and larger IT functions for much of his career, working in the aerospace, software tools, finance and energy sectors. Mike is well known to the Kanban community through the sharing of his experiences leading one of the first Kanban implementations in... Read More →


Tuesday May 6, 2014 11:00am - 11:40am PDT
Seacliff AB

11:00am PDT

Decisions, Commitments and Real Options

When we look at the relationship between decisions, options and information, the most obvious relationship is that good, relevant information helps us choose between options, producing good decisions. However, when we examine information and our processes it quickly becomes clear that we don’t always have immediate access to the information we need, it may not even exist yet, or we may not have access to experts that can decode and interpret the information, making it tractable to our decisions. Information, knowledge and expertise is created, arrives and becomes useful over time. Additionally, in many organizations efforts are focused not on creating options, but selecting (deciding) the best option.


David Anderson has described software as a process of knowledge discovery, Chris Matts has referred to an “information arrival process.” In this talk Jabe Bloom will explore how effective decisions can made in relation to the arrival of information, the diffusibility of information, Real Option and the Cost of Delay.

Speakers
avatar for Jabe Bloom

Jabe Bloom

Jabe Bloom & Associates
Jabe is President and Principal Consultant, Jabe Bloom & Associates. He has been leading teams and companies, as well as developing software and products, for nearly 20 years. He has acted as Chief Architect and CTO for successful corporations, where he was responsible for envisioning... Read More →


Tuesday May 6, 2014 11:00am - 12:30pm PDT
Grand Ballroom A

11:00am PDT

Moving Beyond Budgets to Create More Agile, Adaptive Organizations with More Effective Controls

This session provides a quick case for change for organizations that seek to understand how to move beyond budgets. It shows how to create more effective controls by moving beyond budgeting. In this session you will:

-          Learn how to create a quick case for change to help you focus on your organization.

-          Review the 7 common pitfalls of traditional budgeting

-          Examine the 12 Beyond Budgeting principles to see how they create a more agile, adaptive enterprise

-          Review several organizations that have already eliminated budgets

Speakers
avatar for Steve Player

Steve Player

The Player Group
Steve Player serves as the North America Program Director for the Beyond Budgeting Round Table (BBRT) and works with BBRT member companies to implement continuous planning processes. He has over 30 years experience with improving performance management and implementing strategic planning... Read More →


Tuesday May 6, 2014 11:00am - 11:40pm PDT
Seacliff C

11:50am PDT

Why HOLT CAT Eliminated Budgets and How It Made Us More Successful

Going into 2009, HOLT CAT faced a tremendous market downturn as the US plunged into a recession. The company made a key decision to alter its management process into one that immediately made them more agile and adaptive. Gretchen Stepke will share her first-hand experience of why they choose to eliminate budgets and how it changed the focus of management’s attention. She will also share why they continue to operate without budgets even though the economy has rebounded quite strongly.

As the Director of Finance Business Systems, Gretchen can explain how their systems assisted in this transition and where they would like to go.

Speakers
avatar for Gretchen Stepke

Gretchen Stepke

HOLT CAT
Gretchen Stepke is the Director of Business Systems for Holt CAT. Over the last fifteen years, she has worked to provide new system technology and process improvement for the Holt CAT Finance department as well as their internal and external customers. She is a member of the Beyond... Read More →


Tuesday May 6, 2014 11:50am - 12:30pm PDT
Seacliff C

11:50am PDT

Product Management and Systems Thinking - A Jimdo Case Study
When working in a medium-sized or large organization, usually a lot of different teams/departments are involved in developing and especially maintaining a successful product. Often the challenge is not so much to make single teams/departments more efficient. Instead, it‘s mostly about how teams/departments interact with each other. Poor performance (long lead times, low quality, rework, customer dissatisfaction) resulting from a lack of efficient inter-team collaboration can be observed in many different organizations. And interestingly, it is also exactly what Systems Thinking tells us: " A system is more than the sum of its parts. It’s the product of their interactions. " (R. Ackoff).

In this talk I will give a short overview over Systems Thinking and present a case study from Jimdo, where we introduced "Open Prioritization Meetings" to enable coordination and collaboration of >15 teams in a service-orientated manner.

Speakers
avatar for Dr. Arne Roock

Dr. Arne Roock

Jimdo
Dr. Arne Roock works with the Jimdo in Germany – a company that provides a really easy-to-use constriuction kit for websites.Arne has a great deal experience with Lean and Kanban in different contexts like start-ups, medium sized companies and international corporations. He is fascinated... Read More →


Tuesday May 6, 2014 11:50am - 12:30pm PDT
Seacliff D

11:50am PDT

Indefinite Unsustainable Pace
The concept of sustainability is something that human beings have considered for millennia.  Yet we still commonly find environments operating under the stress and weight of unsustainable workloads, deadlines and expectations derived via deterministic methods, magic and hero culture.  Despite being an Agile Manifesto principle, “sustainable pace” is something that eludes many organizations (self-proclaimed “Agile” or otherwise) today.  What is the cost of unsustainability?  How can we pragmatically enable human systems to achieve balance of demand against capability while also improving the quality of life for people?  Kanban provides a solution to this basic problem.  The talk will begin by sharing a personal story to illustrate real cost/impact of unsustainable work practices.  The talk will draw on Kanban’s Sustainability Agenda and will show how specific practices (e.g., limiting WIP, capacity allocation, demand shaping etc.) create tangible sustainability at individual, organization and company levels.  The purpose of the talk is to underscore in a relevant way the present day importance of sustainability in knowledge work and to provide insight into how Kanban practices provide the space and focus that enable it.

Speakers
avatar for Eric Green

Eric Green

Zenkata IO
Eric is Founder/CEO of Zenkata IO and is a Lean-Kanban University Accredited Kanban Trainer. Eric is a high tech industry veteran of 20 years and accomplished Lean/Agile practitioner, trainer/coach and engineering manager. For 17 years Eric worked in the advanced process control... Read More →


Tuesday May 6, 2014 11:50am - 12:30pm PDT
Seacliff AB

12:30pm PDT

Lunch
Tuesday May 6, 2014 12:30pm - 1:30pm PDT
Atrium 3-4

1:30pm PDT

Ignite Talks

1. "Visibility is my super power! How visibility & transparency alone can fix problems & keep you from fixating on the wrong things." - Julia Wester


2. "Influence is all about Trust: framing the Kanban Method as expanding spheres of trust" - Jason Yip

3. "Why should I measure and where should I start to do so?" - Wolfgang Wiedenroth

4. "How using continuous discovery improves continuous flow (or) continuously learn and improve your continuous delivery." - Aaron Sanders

5. "Front-end ops and the OODA loop: A decision cycle time strategy for winning in a hostile internet environment." - Erik Sowa


Tuesday May 6, 2014 1:30pm - 2:15pm PDT
Grand Ballroom A

2:20pm PDT

Using Self-Directed Teams to Engage and Empower the Organization
Have you ever wondered what it would be like to work at a company with no bosses? In this session, Doug Kirkpatrick will share that experience from his personal point of view. Learn how Morning Star, the largest tomato processing operation in the world, operates with no supervisors, managers or bosses. Even though the company utilizes a seasonal workforce it has extremely high employee retention--including seasonal workers who regularly return year after year.

In this session you will learn what caused Morning Star to take this approach and how it has sustained both employee job satisfaction and company performance.

Speakers
avatar for Doug Kirkpatrick

Doug Kirkpatrick

Redshift3
Doug Kirkpatrick is a Northern California-based executive coach, organizational consultant, speaker, author and educator. He is the author of Beyond Empowerment: The Age of the Self-Managed Organization, based on his experiences as one of the first colleagues to join The Morning Star... Read More →


Tuesday May 6, 2014 2:20pm - 3:00pm PDT
Seacliff C

2:20pm PDT

Lean Application Lifecycle Management (ALM) – Making Software Flow From Idea to Implementation
For many 21st century companies software provides competitive advantage. Delivering software faster and of a higher quality has a direct impact on the business bottom line. But according to the Standish Groups CHAOS report only a third of projects are successful with two thirds being late, cancelled or not delivering the functionality requested. The business process of software delivery is broken and it is time to fix it, it is time to apply Lean to the business process of software delivery. In this talk Dave West, Chief Product Officer at Tasktop and former Forrester Analyst discusses how Lean needs to be applied to ALM. He will describe what Lean ALM will look like and how by making software flow organizations can effectively increase delivery velocity, make better decisions and deploy software that will deliver increased business value.

Speakers
avatar for Dave West

Dave West

Tasktop
Dave West is the Chief Product Officer at Tasktop. In this capacity, he engages with customers and partners to drive Tasktop’s product roadmap and market positioning. As a member of the company’s executive management team, he also is instrumental in building Tasktop into a transformative... Read More →


Tuesday May 6, 2014 2:20pm - 3:00pm PDT
Seacliff D

2:20pm PDT

The Inner Game of Kanban
Timothy Gallwey's seminal work "The Inner Game of Tennis" published in 1974 tells us that there is a much better route to performance than sheer effort and willpower. Potential performance is limited by mental interference. When this interference is quieted, the innate capability of mind and body are released to perform at a much higher level.

Interference in the workplace comes in many forms. This talk will discuss how Kanban can be used to quiet interference and unlock the potential performance of knowledge workers.

Speakers
avatar for Russell Healy

Russell Healy

getKanban Ltd
Russell is creator of the popular getKanban Board Game. He has over 15 years experience as software developer, development manager, agile coach, and consultant. He specializes in Kanban consulting, coaching, and training. Russell was awarded a Brickell Key Award in 2011 for his contribution... Read More →


Tuesday May 6, 2014 2:20pm - 3:00pm PDT
Seacliff AB

2:20pm PDT

Sponsored Session
Tuesday May 6, 2014 2:20pm - 3:00pm PDT
Grand Ballroom A

3:00pm PDT

Break
Tuesday May 6, 2014 3:00pm - 3:30pm PDT
Hyatt Regency San Francisco

3:30pm PDT

Eliminating Budgets to Enable Lean Management
Specialty Silicone Fabricators was several years into a lean transformation when conventional accounting practices such as annual budgeting and standard costing began to create barriers and be recognized as wasteful processes in their own right.  After learning about Beyond Budgeting, SSF’s President, Kevin Meyer, decided it was time to change.  This session will discuss that change, including short-term and long-term issues that were resolved, and how it fit into a long term lean transformation effort.

Speakers
avatar for Kevin Meyer

Kevin Meyer

Gemba Academy LLC
Kevin Meyer has over thirty years of executive leadership, operations, engineering, and lean transformation experience in the medical device, automotive lighting, and telecom photonics equipment industries.He is currently partner and co-founder of GembaAcademy.com, which provides... Read More →


Tuesday May 6, 2014 3:30pm - 4:10pm PDT
Seacliff C

3:30pm PDT

Black Swan Farming Using Cost of Delay
Improving prioritization has become a tired concept in most IT departments, and yet it has the potential to change the conversation from one of cutting cost, to delivering valuable solutions as quick as the business needs it.

Most organizations don’t suffer from a lack of innovative ideas, they suffer from not being able to pick the best of what turns out to be a bad bunch. Thanks to the consumerization of IT and software eating the world this is getting worse. Innovation and software development is already synonymous in most organizations. As Jack Welch says: If you are not moving at the speed of the marketplace you’re already dead – you just haven’t stopped breathing yet.

So how do we improve the way we prioritise to ensure that we’re delivering value quickly and not wasting our precious capacity to innovate? Since economics is all about scarcity, we can turn to economics to help us quickly discover, nurture and speed up the delivery of value.

In this talk we will discuss how Cost of Delay enabled a Fortune 500 company to discover, nurture and speed up the delivery of value across $100m portfolio to:

1. Improve Prioritisation – by using CD3 (Cost of Delay Divided by Duration)

2. Improve Decision-making – by making the economic trade-offs visible

3. Change the Focus – from efficiency and cost to speed and value

Speakers
avatar for Joshua Arnold

Joshua Arnold

Emergn
With a background in fluid mechanics and systems engineering, Joshua has worked for the past decade with large organisations in the public and private sector to improve their systems of innovation and delivery. In particular, Joshua has focused on the problem of prioritisation and... Read More →
avatar for Özlem Yüce

Özlem Yüce

Agile At Heart
I am a passionate, highly skilled and knowledgeable consultant, coach and trainer of Lean and Agile principles and practices. With over 6 years of international experience in this field I provide advice and guidance to senior leaders and teams helping them to improve the way they... Read More →


Tuesday May 6, 2014 3:30pm - 4:10pm PDT
Seacliff D

3:30pm PDT

Amdocs SBG: Moving Thousands of People to Kanban within 16 Months

The goals set before us a year and half ago were to stop saying “no” to customers for late or changed scope, while helping them achieve time to value. We have gone through a successful revolutionary change of the way we manage our projects a few years earlier (CCPM), and we felt that the organization cannot handle another revolution. Still, Our customers’ (Telecommunication Service Providers) business required better responsiveness and flexibility, reduce risks and a much faster time to market. Our hundreds to thousands person months complex mission critical projects span up to 70 groups of experts handling products that are tightly integrated over a timeline of a few months, and we had to maintain, if not improve, our quality, while reaching a sustainable development process. The challenge was huge.

In this session we will describe how we pulled it off again, in a completely different implementation approach – evolutionary, pull based. We implemented in different types of projects (huge business transformations, on going releases with existing customers), different scales (from 10 to 150 Person Years projects), different personas (the leaders, the laggers) and in a different manner (adapting the implementation to the specifics of our internal customers).

We will describe what it takes to make it work, and what obstacles we faced. we will share actual boards and reports helping the audience experience the scale, the challenge,  the journey.

We will also share the story of the implementation in our first project – a mega project servicing a giant North American telecommunication service provider


Speakers
avatar for Yaki Koren

Yaki Koren

Amdocs Service Business Group
Yaki is the lead coach in the Amdocs Service Business Group organization for the past year and a half. He led Scrum implementation in the amdocs R&D division, changing the way people work together. Yaki is specializing in leading changes and helping people to change, with 20 years... Read More →
avatar for Keren Yahalom

Keren Yahalom

Amdocs Service Business Group
avatar for Yuval Yeret

Yuval Yeret

Enterprise Lean/Agile Consultant and head of AgileSparks USA - We help people spark Real business agility at scale, AgileSparks
My focus is helping organisations looking to improve their agility thru Change Management, Training, Implementation and Coaching activities at various phases of the journey. I’ve had the pleasure to work alongside people at companies such as Siemens, HP, Intel, Amdocs, CyberArk... Read More →


Tuesday May 6, 2014 3:30pm - 4:10pm PDT
Seacliff AB

3:30pm PDT

Decision Making and Communication Across Time and Space: Lessons from NASA
In space and aviation operations, effective and efficient communication between ground and space/air is essential for successful task performance and mission safety. The importance of team communication is heightened when unforeseen problems arise, such as system failures that are time-critical and require extensive coordination and collaboration between space and ground crews.

Organizations utilizing virtual or distributed teams will have the same issues that space and air crews have – decision making will require communication and teamwork. Given that team members may have quite different backgrounds and skills, as well as data resources, information access and perspectives on problems, collaborations may require considerable work, and flawed processes could lead to miscommunication and conflict. Fractious interactions between team members or information filtration may decrease and limit communications, resulting in poor or insufficient information for decision making. A related phenomenon is “you-they” thinking which may lead to antagonistic relationships between members of a team that are co-located and remote members, and may be associated with the perception by collocated team members that remote members are uncooperative, difficult or overly demanding. Communication delays that are inherent when teams work on opposite sides of the clock can also have a substantial impact on the efficiency and success of distributed team collaborations, especially those that are complex and time intensive.

Using examples from our NASA research, I will review some of the issues involved in decision making in remote teams, and discuss potential methods to facilitate these processes.

Speakers
avatar for Dr. Kathleen Mosier

Dr. Kathleen Mosier

San Francisco State University
Kathleen Mosier is a Professor of Industrial/Organizational Psychology at San Francisco State University (SFSU). Dr. Mosier received her Ph.D. in I/O Psychology from the University of California, Berkeley and has taught graduate courses in Organizational Psychology and Organizational... Read More →


Tuesday May 6, 2014 3:30pm - 5:00pm PDT
Grand Ballroom A

4:10pm PDT

Break
Tuesday May 6, 2014 4:10pm - 4:20pm PDT
Hyatt Regency San Francisco

4:20pm PDT

Beyond Cost Transparency: Developing and Applying IT Cost Knowledge
With over $50 billion in annual revenues, Kaiser Permanente is the nation’s largest nonprofit health plan with more than 9 million members. Running 37 hospitals and over 600 medical offices, it has operations in 9 states and the District of Columbia. As both an insurer and a provider, Kaiser Permanente has a distinct culture which blends centralized and decentralized decision making.

The effort to deliver the business change and supporting technology capabilities required by the Affordable Care Act provided significant challenges for Kaiser Permanente to prioritize and apportion limited investment funds and drive efficiency into IT operations. Two of Kaiser Permanente’s IT finance leaders will discuss the progress made and barriers encountered on their journey from providing cost transparency to cost knowledge, and how cost knowledge will enable Kaiser Permanente to make informed decisions about the use of technology to drive innovation and improved financial results in the changing health care market place.

Speakers
avatar for Steve Adams

Steve Adams

Kaiser Permanente
Steve Adams is the executive director of IT Financial Planning & Analysis at Kaiser Permanente. He has over 20 years experience in finance and information technology at Sprint, Washington Mutual and Kaiser Permanente, where he specialized in activity based costing and shared service... Read More →
avatar for Steve Draeger

Steve Draeger

Kaiser Permanente
Steve Draeger is the chief financial officer of Kaiser Permanente’s IT organization. Steve has more than 30 years experience in leadership roles in finance, accounting, and IT operations. He joined Kaiser Permanente in 2008 as vice president of IT Financial Planning and Analysis... Read More →


Tuesday May 6, 2014 4:20pm - 5:00pm PDT
Seacliff C

4:20pm PDT

Demystifying Agile Product Management
There’s tremendous confusion about how product management works for Agile software development companies. Beyond the mechanics of Agile/Kanban and user stories, how do we define/build products that answer broad market needs that also resonate with large groups of customers and deliver revenue? There’s been a split between high-level product planning and detailed software implementation. During this session, we’ll unpack goals, roles, and the skills needed to deliver great products with revenue impact.

Speakers
avatar for Rich Mironov

Rich Mironov

Mironov Consulting
Rich Mironov is a serial entrepreneur, including as founder/CEO, VP Product Management and VP Marketing for start-ups, as well as go-to-market strategist and agile “product guy”. Rich is a veteran of six tech start-ups and more than 60 consulting engagements. Since 2006, he’s... Read More →


Tuesday May 6, 2014 4:20pm - 5:00pm PDT
Seacliff D

4:20pm PDT

Leadership as a Design Problem
Leadership is the ongoing process of defining a shared goal or purpose and inducing others to pursue it.  There are many approaches to achieving this, and in this short talk we will review and compare a number of leadership styles, including Lean Leadership.  We will also discuss how leaders gain, keep and lose credibility with their followers – Leadership Capital.  Given your specific circumstances, this talk will help you understand some of the real-world trade-offs involved in customizing your leadership style. The content of this talk is based on the Lean Systems Framework and LSI’s decade-long experience with adapting Lean to knowledge work.

Speakers
avatar for Frode Odegard

Frode Odegard

Lean Systems Institute
Frode Odegard founded the Lean Systems Institute (LSI) in 2004. With the development of the Lean Systems Framework, he helped pioneer the extension of Lean for modern knowledge work. The Lean Systems Framework extends classical Lean with ideas from Systems Thinking, Design Thinking... Read More →


Tuesday May 6, 2014 4:20pm - 5:00pm PDT
Seacliff AB

5:00pm PDT

Ask A KCP
Tuesday May 6, 2014 5:00pm - 7:00pm PDT
Regency
 
Wednesday, May 7
 

7:30am PDT

Lean Coffee
Wednesday May 7, 2014 7:30am - 8:30am PDT
Atrium 3-4

7:30am PDT

Breakfast
Wednesday May 7, 2014 7:30am - 8:45am PDT
Atrium 3-4

7:30am PDT

Registration
Wednesday May 7, 2014 7:30am - 10:00am PDT
Grand Ballroom Foyer

9:00am PDT

Opening
Wednesday May 7, 2014 9:00am - 9:15am PDT
Grand Ballroom A

9:15am PDT

Think Anew, Act Anew
The title comes from Lincoln, the content from intense frustration that many people are simply talking anew, but thinking and acting in entrained patterns of doing what others have done rather than what is needed in the present.   In this presentation, which will be polemical at times, the case will be made for using complexity to rethink they way we act in organisations.  Focusing less on idealised future states and structured processing complexity nevertheless regards tight management disciplines to execute.  In many ways it has a more in common with scientific management in its recognition of human judgement than much the the ‘systems’ approaches of the past three decades.  The presentation will combine theory with examples practice to establish the simple principles that underpin new ways of working that recognise the limitations of the past, and its value.

Speakers
avatar for Dave Snowden

Dave Snowden

Cognitive Edge
Follow Dave on Twitter: @snowdedFounder and chief scientific officer of Cognitive Edge. His work is international in nature and covers government and industry looking at complex issues relating to strategy, organisational decision making and decision making. He has pioneered a science... Read More →


Wednesday May 7, 2014 9:15am - 10:30am PDT
Grand Ballroom A

10:30am PDT

Break
Wednesday May 7, 2014 10:30am - 11:00am PDT
Hyatt Regency San Francisco

11:00am PDT

Choosing By Advantages
Learn why Choosing By Advantages has been called "standard work for decision-making on lean projects." Participants will learn the fundamental rule for making decisions along with the three supporting principles and the five step CBA process.

Speakers
avatar for Hal Macomber

Hal Macomber

Lean Project Consulting, Inc.
Hal is a Principal Lean Project Consulting, Inc. He has his attention on project leadership and organization transformation in a lean environment with special attention to Integrated Project Delivery (IPD). In the last few years, Hal and the team of project coaches have advised and... Read More →


Wednesday May 7, 2014 11:00am - 11:40am PDT
Seacliff C

11:00am PDT

Risk Modeling for Lean Startup Teams
Lean Startup is all about innovation. And innovation is risky by its nature. While Lean Startup methods are praised for supporting rapid feedback from customers through experiments, it is sometimes criticized for not being quantitative enough in its methods. Fortunately it is possible to quantitatively account for risk while executing the now famous "build measure learn" loop with teams. This talk will focus on quantitative risk modeling when developing new products or services that do not have a well understood product/market fit scenario. Using modeling approaches like Monte Carlo simulations and Cost of Delay scenarios, combined with qualitative tools like the Lean Canvas and Value Dynamics, we will explore how lean innovation teams can bring scientific rigor back into their process.

Speakers
avatar for Sam McAfee

Sam McAfee

Neo Innovation
Sam McAfee, Principal at Neo Innovation, has been building consumer and enterprise applications for fifteen years. He co-founded a web development agency in 2002 which he ran for a decade, before joining Change.org as the Director of Web Engineering in 2012, and then serving as VP... Read More →


Wednesday May 7, 2014 11:00am - 11:40am PDT
Seacliff D

11:00am PDT

Wiki Management: The Future of Management Has Already Arrived!
Conventional management thought assumes that command-and-control is the most effective way to organize the efforts of large numbers of people, but rapid change and increasing complexity have rendered that model obsolete. As a result, most managers today lack the skills and knowledge needed to succeed in world where new technologies have made collaborative networks smarter and faster than top-
down hierarchies.

Designing organizations to succeed in a time of great change demands a new and very different model—Wiki Management. Discover a revolutionary new business world where leaders are catalysts and facilitators rather than bosses, workers are highly engaged in shaping strategic thinking and operational practices, and business processes are designed around what’s most important to customers. Learn how a new breed of innovative business leaders have completely overhauled the ways we build organizations and why, despite being hidden in plain sight, the future of management has already arrived!

Speakers
avatar for Rod Collins

Rod Collins

Optimity Advisors
Rod Collins is the Director of Innovation at Optimity Advisors, a national management consulting firm. Rod is leading expert on the next generation of business management. He works with forward thinking business leaders who understand that managing great change means changing how... Read More →


Wednesday May 7, 2014 11:00am - 12:30pm PDT
Grand Ballroom A

11:00am PDT

The Impact of Agile Quantified: A de-Mystery Thriller

In last year's research we looked at a few parameters that we could heuristically extract from the data that we already had. It was a great start primarily because it established our framework for quantitatively evaluating performance, however, the parameters we looked at only accounted for 7% of the variation in performance.

This year, we are now looking at 35 total variables and have a fully predictive model of performance based upon the team's context as well as their behaviors and practices. With this model, we can make context-sensitive recommendations to target improvement efforts. If last year's work was the first flight at Kitty Hawk, this year's is landing on the moon.

This session will be:

  1. A presentation of general findings in our research correlating agile practices to performance along the dimensions of Productivity, Predictability, Quality, and Time-to-market. These can be used to make general decisions about what to focus on, however...

  2. This session will also introduce you to the first-ever quantified decision framework for targeting improvement and making agile practice decisions. This fully-predictive model of performance that can be used to do “what-if” analyses to target improvement efforts, giving specific recommendations along with the likely results of the recommended changes.

    1. The model is tailored for both context (age of codebase, regulatory needs, etc.) and economic model (i.e., quality is paramount for medical device manufacturers, but time-to-market is most critical for mobile apps). Recommendations are personalized to each team’s specific set of practices.

    2. Best of all, no specific ALM tool is required to get these benefits. It’s agnostic. Any team will be able to take a survey on their practices and get concrete suggestions for immediate improvement.

  3. The numbers, so that we don't just say, A is better than B. Rather, we can can say that A is a 24% improvement in Quality, but a 10% reduction in Productivity compared to B. This allows you to plug it into your own economic model and make informed trade-off decisions.

Speakers
avatar for Larry Maccherone

Larry Maccherone

Rally Software
Larry Maccherone currently serves at the Director of Analytics and Research for Rally Software. Larry believes that better measurement leads to better insight which is required for better decisions and better outcomes. He was working on a PhD at Carnegie Mellon trying to identify... Read More →


Wednesday May 7, 2014 11:00am - 11:40pm PDT
Seacliff AB

11:40am PDT

Break
Wednesday May 7, 2014 11:40am - 11:50am PDT
Hyatt Regency San Francisco

11:50am PDT

Taking the Risk out of High-Risk Endeavors (Such as Building a Seismically Compliant Hospital in California)
A very large proportion of complex capital projects fail. They either exceed the budget they were funded at, open after they were supposed to, were scaled back and compromised from what was promised at the outset, or some combination of all three.  So how do you look your Board, your Venture Capitalist, City Mayor  or simply your Boss, in the eye and, without blinking, say “Don’t’ worry, my capital project will be just fine”?  You do it by committing to delivering what was promised and throw away all the processes that don’t align with that commitment. You do it by importing processes from outside, and creating processes from scratch that do align with it.  It’s easy to do when you’re given the autonomy to do it.  This very rarely happens, but it happened at Sutter Health. And it is working. The $320MM Sutter Health Eden Medical Center in Castro Valley, California opened under budget and ahead of schedule, and those processes are now being taken to the $2B Sutter Health Van Ness & Geary Campus hospital in San Francisco. I will discuss what changed at Sutter in how we budget, contract, and plan work and how that change connected directly to success.

Speakers
avatar for Digby Christian

Digby Christian

Sutter Health
Digby is currently the senior regional program manager overseeing the teams that are designing and building two hospitals in San Francisco – the Sutter Health CPMC Van Ness & Geary Campus Hospital (on the site of the former Cathedral Hill Hotel), and the Sutter Health CPMC St. Luke’s... Read More →


Wednesday May 7, 2014 11:50am - 12:30pm PDT
Seacliff C

11:50am PDT

Growing An Innovative Culture
The key to understanding lean thinking is that it is primarily a human system. It’s easy to focus on specific practices and techniques such as kanban, but unless all people in your organization cultivate the right mindset, you'll never be able to optimize the end-to-end processes to improve results at the organizational level. In this session Joanne will present concepts and provide examples on what is required to create an environment in which people work together effectively, complementing and amplifying each others’ creativity, knowledge and unique skills to thrive during times of uncertainty by embracing change.

Speakers
avatar for Joanne Molesky

Joanne Molesky

ThoughtWorks
Joanne currently works as a principal associate for ThoughtWorks, focusing on managing Information Technology Governance, Risk and Compliance by applying lean concepts and principles. She is co-author, with Jez Humble and Barry O’Reilly, of “The Lean Enterprise”, published by... Read More →


Wednesday May 7, 2014 11:50am - 12:30pm PDT
Seacliff D

11:50am PDT

New Methods for Minimizing Risk During Product Development
Companies building products face similar challenges:
• Surprised by information late into development
• Deciding which customer opinions should they listen to if any
• Understanding which features are essential to the products success and which are ancillary
• Knowing how to prioritize across the many features they could build

While these challenges are not new, there are new approaches being used today to address them. The level of uncertainty inherent in dealing with these challenges requires an approach that acknowledges and is optimized for that uncertainty. We’re seeing a shift in the way product development companies think about and manage risk associated with products development.

Organizations solely focusing on improving efficiency will not overcome these obstacles. They must adopt new practices that allow them to successfully explore these highly uncertain environments and minimize risks.

Come listen to Chris as he shares how SEP is using Lean and Lean Start-up concepts to help clients manage risk in new ways. Hear how some simple tools have helped companies make smarter business decisions and take advantage of new opportunities.

Speakers
avatar for Chris Shinkle

Chris Shinkle

Software Engineering Professionals (SEP)
Chris Shinkle is the Director of Innovation at Software Engineering Professionals (SEP). Since 1997, Chris has been a thought leader and initiator of new ideas and continuous improvement.He introduced and led SEP’s adoption of Agile software development practices in 2004 as well... Read More →


Wednesday May 7, 2014 11:50am - 12:30pm PDT
Seacliff AB

12:30pm PDT

Lunch
Wednesday May 7, 2014 12:30pm - 1:30pm PDT
Atrium 3-4

1:30pm PDT

Ignite Talks
1. "Mgr (Bill): Why haven't you attended standups or updated Jira? Engineer: I don't believe in agile or collaborating (true story)" - Mike Birkhead

2. "Chuck Norris and the handling of rework" - Klaus Leopold

3. "Should we revisit Boehm's Spiral model using Kanban when iterating features? #evolutionaryapproach" - David Shrimpton

4. "Behavior-Driven Process Change (BNPC) - applying the guidelines for the right behaviors in a software system to a human system" - Itamar Goldminz

5. "#NoVSM: Understanding & Mapping Your Knowledge Discovery Process. (Rationale, practical guidance, examples.)" - Alexei Zheglov

Wednesday May 7, 2014 1:30pm - 2:15pm PDT
Grand Ballroom A

2:20pm PDT

Using Systems Thinking to (re) Create Education
American education is not broken, it is obsolete. As such, reform is about fixing what is broken and transformation is about creating the future. This session explores how socio-cultural systems thinking can save communities from repeating the same non-solutions to the "education problem" all over again.

Speakers
avatar for Dr. Trace Pickering

Dr. Trace Pickering

Cedar Rapids Community School District
Dr. Trace Pickering currently serves as Associate Superintendent for Innovation in the Cedar Rapids Community School District, Iowa’s second largest school district. He has been a public school teacher and principal, entrepreneur, Director of Community Building, and a District executive... Read More →


Wednesday May 7, 2014 2:20pm - 3:00pm PDT
Seacliff C

2:20pm PDT

TBD
Learn more at this session!

Speakers
avatar for William Pietri

William Pietri

-, Assorted consulting


Wednesday May 7, 2014 2:20pm - 3:00pm PDT
Seacliff D

2:20pm PDT

Risk-Reduction Metrics for Agile Organizations
Agile and lean processes make it easier for organizations to measure company and team performance, assess risk and opportunity, and adapt. My colleagues and I have used delivery rate, concept-to-cash lead-time, architectural foresight, specialist dependency, forecast horizon and experiment invalidation rate to identify risk, and focus risk-reduction and learning efforts. With greater knowledge, we can eliminate low-opportunity options early and more deeply explore higher-opportunity options to maximize value. My colleagues and I have used these metrics to diagnose agility problems in teams and organizations, to motivate groups to improve, to assess coaching contributions, and to decide where to spend coaching resources. We face many problems in using measurement and feedback to drive change. Manager misuse or misunderstanding of metrics can lead organizations to get worse. Teams or people that mistrust or misunderstand managers often game metrics. And yet, what we can’t measure, we can’t manage. So part of a successful metrics program must involve creating and sustaining a collaborative, trusting and trustworthy culture.

Speakers
avatar for Dr. Dan Greening

Dr. Dan Greening

SenexRex
Dan Greening leads international enterprises in sustainable agile transformations. He currently manages agile coaching at a large international software company. He previously led transformations at Citrix Online and Overstock.com. Sustainable agility requires addressing the whole... Read More →


Wednesday May 7, 2014 2:20pm - 3:00pm PDT
Seacliff AB

2:20pm PDT

Sponsored Session
Wednesday May 7, 2014 2:20pm - 3:00pm PDT
Grand Ballroom A

3:00pm PDT

Break
Wednesday May 7, 2014 3:00pm - 3:30pm PDT
Hyatt Regency San Francisco

3:30pm PDT

Using Kata to Address Wicked Problems in Safety
Construction remains a deadly industry -- over 700 workers are injured on a jobsite everyday, and 3 are killed.  Despite improved safety technology, outcomes have been stagnant.  Now, companies are beginning to apply lean thinking to improve construction safety.  Having seen dramatic improvements as a result of instituting a Continuous Safety improvement program, The Boldt Company has begun using the routine of a "Kata" to develop a new discipline to improving construction safety.  This session will explore how the application of Kata can be applied to engage the workforce in running small experiments to learn and improve.

Speakers
avatar for Will Lichtig

Will Lichtig

The Boldt Company
Will is a nationally recognized leader in the lean and integrated project delivery movements. He has been at the forefront in the development of Integrated Lean Project Delivery® process.In his role with The Boldt Company, Will works with teams to develop and implement lean process... Read More →


Wednesday May 7, 2014 3:30pm - 4:10pm PDT
Seacliff C

3:30pm PDT

Imagining Lean Biotech
Many of the issues dogging the life science industry result from decades spent focusing on products instead of process. This talk will cover how this has caused many of the current obstacles the industry faces, particularly in the context of start-up pharma and biotech companies. We will also discuss the approach our company, Emerald Therapeutics, takes to reverse these trends and our ongoing drive to develop systems and software for rapidly prototyping and iterating on our preclinical research and development.

Speakers
avatar for D.J. Kleinbaum

D.J. Kleinbaum

Emerald Therapeutics, Inc.
D.J. Kleinbaum is Co-founder and Co-CEO of Emerald Therapeutics, a biotechnology start-up company in Menlo Park, CA. D.J. received his BS in Biological Sciences from Carnegie Mellon University and his PhD in Chemistry from Stanford University. While at Stanford, he designed and synthesized... Read More →


Wednesday May 7, 2014 3:30pm - 4:10pm PDT
Seacliff D

3:30pm PDT

21st Century Risk Management: Supporting Mathematical Analysis with Social Influence

Today’s complex projects need proactive risk management to stand any chance of executing successfully. Yet, all the steps of: identifying, classifying, analyzing and prioritizing in the world are for nothing if the risks cannot be effectively avoided, transferred, or reduced. Risk analysis, avoidance and reduction steps are largely human led activities with success criteria closely linked to social influence, communications and campaigning. 

This session explains the need for proactive risk management through an examination of the “Flaw of Averages”, it walks through the risk management process examining traditional and lean/agile based processes. Then the importance of social influence in risk management is explored.

21st Century risk management should be a whole team activity facilitated by the project manager or risk analyst. Using case studies, a shared team approach to risk management is described. The framework leverages people’s strengths while optimizing the whole value stream. Through systemic analysis, collaborative games, new risk visualization techniques, and empowered teams, examples of risk analysis, risk avoidance and risk mitigation actions are examined.

Speakers
avatar for Dennis Stevens

Dennis Stevens

Leading Agile
For over 25 years, I have been passionate about helping organizations deliver technology that makes a difference for their business.After spending a decade as a developer I have been working in software development leadership and enterprise project management positions – coaching... Read More →


Wednesday May 7, 2014 3:30pm - 4:10pm PDT
Seacliff AB

3:30pm PDT

Improving Lean Kanban in Large Distributed Teams
In David Anderson's though-provoking blog post "Scaling Agility - the easy way!", he outlines how Lean Kanban can be applied to large organizations. Mike Burrows also tackles scaling Lean Kanban through his work on the values that drive organizational change. These say a lot about approach but leave open some important questions on the detail of how to collaborate effectively at scale. In this talk, I will provide additional techniques on how organizations can improve Lean Kanban in Large Distributed teams. I'll present game plans that super power Large Distributed Teams to Epic Wins by helping them identify and align on values, improve portfolio prioritization and conduct organizational (not team) retrospectives.

Speakers
avatar for Luke Hohmann

Luke Hohmann

The Innovation Games® Company
Luke Hohmann is the Founder and CEO of The Innovation Games® Company, the leading provider of seriously fun games that produce seriously great market research results. The author of three books with long titles, Luke’s playfully diverse background of life experiences has uniquely... Read More →


Wednesday May 7, 2014 3:30pm - 5:00pm PDT
Grand Ballroom A

4:10pm PDT

Break
Wednesday May 7, 2014 4:10pm - 4:20pm PDT
Hyatt Regency San Francisco

4:20pm PDT

“Power to the Edge” - Reinterpreting Lean to Reduce Conflicts and Increase Synergy
Task deconfliction has been the primary concern of management since the industrial age. Management practices and tools, including those applied to projects, focused on deconfliction with little concern for synergy. Work flowed through Ford’s production without interference. In projects, the Critical Path Method assures work was done in sequence without interference. In both cases, deconfliction was chosen over synergy.

The information age creates new opportunities for synergy. This session explores these concepts and offers practical tools to achieve both high deconfliction and high synergy on today’s projects. For those who want to read ahead, these concepts are drawn from “Power to the Edge: Command and Control in the Information Age” available online.

Speakers
avatar for Gregory Howell

Gregory Howell

Lean Construction Institute
Gregory A. Howell, P.E. is both a co-founder and President of the Lean Construction Institute (LCI), a non-profit organization devoted to research in design and management of production systems in project settings. B.S.C.E & M.S.C.E from Stanford University Served as an officer in... Read More →


Wednesday May 7, 2014 4:20pm - 5:00pm PDT
Seacliff C

4:20pm PDT

Modern Analytics: How to Think About Event Data
New technologies enable us to capture more data than we ever dreamed possible. Now we can record any interaction that happens in a mobile app, website, billing system, bionic heart, or smart device. We call these interactions "event data". Though the possibilities for event data are endless, this introductory course helps you figure out what key interactions are most important.  We'll explore how simple data sets and basic math form the building blocks for modern analytics practices like measuring engagement, cohort analysis, funnels, a/b testing, and retention analysis. You don't have to be a data scientist to love analytics and wield it expertly.

Speakers
avatar for Michelle Wetzler

Michelle Wetzler

Keen IO
Michelle Wetzler is a Director and data consultant at Keen IO where she helps their customers build custom, large-scale analytics solutions. She also teaches classes on event data, analytics, and data modeling.


Wednesday May 7, 2014 4:20pm - 5:00pm PDT
Seacliff D

4:20pm PDT

Understanding Risk, Impediments and Dependency Impact - Applying Cost of Delay and Real Options in Uncertain Environments
Many teams spend considerable time designing and estimating the effort involved in developing features but relatively little understanding what can delay or invalidate their plans. This session outlines a way to model and visualize the impact of delays and risks in a way that leads to good mitigation decisions. Understanding what risks and events are causing the most impact is the first step for identifying what mitigation efforts give the biggest bang for the buck. Its not until we put a dollar value on a risk or dependency delay that action is taken with vigor.

Most people have heard of Cost of Delay and Real Option theory but struggle to apply them in risky and uncertain portfolios of software projects. This session offers some easy approaches to incorporate uncertainty, technical risk and market risks into software portfolio planning in order to maximize value delivered under different risk tolerance profiles. 

Topics explored include
- How to get teams to identify and estimate impact of risks and delays
- How to identify risk and delays in historical data to determine impact and priority to resolve
- How risks and delays compound and impact delivery forecasts, and what this means to forecasting staff and delivery dates
- How to calculate and extend Cost of Delay prioritization of portfolio items considering risk and possible delays
- How Real Options can be applied to portfolio planning of risky software projects and how this can change the bottom line profitability

Speakers
avatar for Troy Magennis

Troy Magennis

Focused Objective
Troy Magennis has more than 20 years of experience in IT, software engineering, risk management, and quantitative analysis/modeling. He coaches and consults with organizations that want to transition to Agile to improve quality, time-to-market, and value via metric-driven programs... Read More →


Wednesday May 7, 2014 4:20pm - 5:00pm PDT
Seacliff AB
 
Thursday, May 8
 

7:30am PDT

Lean Coffee
Thursday May 8, 2014 7:30am - 8:30am PDT
Atrium 3-4

7:30am PDT

Breakfast
Thursday May 8, 2014 7:30am - 8:45am PDT
Atrium 3-4

8:00am PDT

Registration
Thursday May 8, 2014 8:00am - 9:00am PDT
Seacliff Foyer

9:00am PDT

Create a balanced scorecard of metrics that matter using ODIM

We believe that better [M]easurement leads to better [I]nsight leads to better [D]ecisions leads to better [O]utcomes, but that you must start with the outcomes in mind (top-down) when designing a metrics regime lest you focus on metrics that don't maximize your chances of achieving the outcomes that matter most. That's why we call this concept ODIM instead of MIDO.

We also know that if you emphasize one metric (say Productivity), then performance in some other area(s) will suffer (Quality, Customer Satisfaction). I've been using this concept of balance for some time: Do it fast, Do it well, Do it when expected, Keep doing it. But I've also been adding a fifth "quadrant" that I've named "Do the right thing". This last one is very hard to measure.

This workshop will start with everyone putting on the table the metrics that you use (bottom up). Then we'll describe the dimensions that we think need to be covered (top-down). Placing the raw metrics into this dimensions and looking for gaps. The work that follows will attempt to fill in those gaps.


Speakers
avatar for Larry Maccherone

Larry Maccherone

Rally Software
Larry Maccherone currently serves at the Director of Analytics and Research for Rally Software. Larry believes that better measurement leads to better insight which is required for better decisions and better outcomes. He was working on a PhD at Carnegie Mellon trying to identify... Read More →


Thursday May 8, 2014 9:00am - 10:30am PDT
Seacliff ABCD

9:00am PDT

Crossing the Chasm and Pull-based Change

In 2013-2014 several big enterprises were trying a different style of change initiative. Inspired by the Kanban Method, Crossing the Chasm market thinking and pull-based based change, they are running a more open, collaborative and evolutionary style of change initiative that is a better fit for the complexity and legacy-ridden environments that they are.

As a follow up to our track session about the Amdocs Delivery Kanban Initiative case study, in this interactive workshop we will discuss patterns we used in this and similar situations such as “Manager’s first”, “Document/Methodology later”, “Market & wait for Pull”, “Case Study”, “Mandate vs Opt-in”, “Guidebooks OVER guided tours”. We will elaborate on the experience from case studies like Amdocs Delivery (also presented as a Kanban track case study) as well as seek similar experiences from the audience to try and identify common themes and future directions for experimentation/evolution of the approach. As a panel of the practitioners working with these patterns we will field questions like “How would you approach this scenario?” and others using a fishbowl session format.

Speakers
avatar for Yuval Yeret

Yuval Yeret

Enterprise Lean/Agile Consultant and head of AgileSparks USA - We help people spark Real business agility at scale, AgileSparks
My focus is helping organisations looking to improve their agility thru Change Management, Training, Implementation and Coaching activities at various phases of the journey. I’ve had the pleasure to work alongside people at companies such as Siemens, HP, Intel, Amdocs, CyberArk... Read More →


Thursday May 8, 2014 9:00am - 10:30am PDT
Seacliff ABCD

9:00am PDT

Exploring the Statoil Case
Statoil has a history of being an innovator. In the late 1990’s Statoil led the way with an enterprise-wide implementation of SAP ERP, the largest implementation of SAP in northern Europe at the time. Recently, Statoil has been challenged by the volatile economy and the resulting rollercoaster ride of oil prices. Additionally, extremely successful new technologies have dramatically increased natural gas finds which resulted in a depressed pricing scenario. In the midst of this turmoil the company is seeking to dramatically increase headcount in North America to enable the organization to manage more jointly developed oil and gas properties.

The company began addressing these challenges by rethinking its entire financial management process. Over time Statoil has created one of the best examples of how an organization can plan and control activities without the use of traditional budgets.

Speakers
avatar for Bjarte Bogsnes

Bjarte Bogsnes

Beyond Budgeting Round Table Europe
Follow Bjarte on Twitter: @bbogsnesBjarte Bogsnes has a long international career, both in Finance and HR. He is currently heading up the Beyond Budgeting implementation at Statoil, Scandinaviaís largest company with operations in 36 countries and a turnover of 90 bn USD. On Fortune... Read More →


Thursday May 8, 2014 9:00am - 10:30am PDT
Seacliff ABCD

9:00am PDT

Intro to Customer Development Workshop

Customer Development is the core of Lean Startup, and it is probably the least understood part of it all. We are notoriously bad at interviewing customers, yet alone finding them. How do the practices and metrics differ if we are a B2C startup or a B2B enterprise organization?

 In this interactive workshop, we’ll walk through Customer Discovery and Customer Validation practices to generate awareness of our confirmation biases. We’ll learn how to screen for the right customer segment and then how to interview without pitching our solution or asking closed ended questions. Afterwards we’ll practice theming our feedback to generate insights for future experiments.

 We'll also introduce quantitative and qualitative metrics to help you determine whether or not you’ve validated your assumptions. We’ll wrap up with some insightful Q&A around using these practices in both startups and large enterprise organizations.

Speakers
avatar for David Bland

David Bland

Neo Innovation
David helps organizations change how they create and deliver value. He’s advised teams responsible for millions of dollars of revenue to embrace the shift from “can we build it” to “should we build it”. When he’s not advising Silicon Valley Startups and the Fortune 500... Read More →


Thursday May 8, 2014 9:00am - 10:30am PDT
Seacliff ABCD

9:00am PDT

Predictability As An Enabler of Flow

A bold claim: “Improving project performance begins with increasing the predictability of workflow.  Efforts to improve project performance by increasing productivity or reducing activity durations often make matters worse.” This session supports this counterintuitive claim with a simulation based on an example and story in Goldratt’s book “The Goal”.

The "Parade of Trades" explores how the compounding effects of dependence and variation reduce system performance. “Parade” is a simple exercise played in “weeks”. 35 Units of work are moved through 7 “Trades” by rolling a die. We will set up, run and then process the simulation by examining results, the consequence of moving bottlenecks, the alternatives available in traditional management, and the power of rapid learning in the Last Planner® System and Kanban.

Speakers
avatar for Gregory Howell

Gregory Howell

Lean Construction Institute
Gregory A. Howell, P.E. is both a co-founder and President of the Lean Construction Institute (LCI), a non-profit organization devoted to research in design and management of production systems in project settings. B.S.C.E & M.S.C.E from Stanford University Served as an officer in... Read More →


Thursday May 8, 2014 9:00am - 10:30am PDT
Seacliff ABCD

9:00am PDT

The Elegant Set: A Process for Quickly Aggregating a Group’s Collective Intelligence

The Elegant Set is a facilitated exercise that is especially useful when an organization is under pressure to deliver a solution or to implement a strategy, and it is caught in a cycle of endless debate driven by deep irreconcilable differences among a large group of key stakeholders. This methodology is a way to move a group forward by tapping into the collective intelligence of the group to quickly identify workable common ground.

This exercise is also useful for identifying the critical few drivers for success in a large or very complex project. These leading indicators are often powerful tools that provide a common frame of reference for gauging and guiding the progress of work in time-sensitive projects.

Speakers
avatar for Rod Collins

Rod Collins

Optimity Advisors
Rod Collins is the Director of Innovation at Optimity Advisors, a national management consulting firm. Rod is leading expert on the next generation of business management. He works with forward thinking business leaders who understand that managing great change means changing how... Read More →


Thursday May 8, 2014 9:00am - 10:30am PDT
Seacliff ABCD

10:30am PDT

Break
Thursday May 8, 2014 10:30am - 11:00am PDT
Hyatt Regency San Francisco

11:00am PDT

Analyze Value Dynamics to Make Better Product Decisions

How we frame business, product, and market make all the difference in our power to make a difference for our customers and shareholders—or get a startup idea to the light of day.  In this workshop, we’ll try a new way to understand what’s really going on between a business and market.

Let’s see business as a facilitator of value exchange: a business exists precisely as value flows between its stakeholders and through its systems.  By understanding these Value Dynamics, we understand what a business actually is—or could be.  We can quickly see the indirect multipliers and limiters in the whole system of value, and thus know what we must change to get results.  Using simple methods of analysis, entrepreneurs and product owners iteratively develop a structure to manage a growing understanding of their business or product as it relates to a market.  As such, we can organize learnings from Lean approaches like Customer Development and Product/Market Fit—and zero in on precisely where next to best apply those approaches.  This complements other structures like Business Model Canvas.  If we go broad instead of deep, Value Dynamics Analysis can also be used to rapidly explore existing or brainstormed industries, markets, and competitors. 

We’ll take 90 minutes to run through some simple exercises to model stakeholders and how value flows between them.  You can apply the exercises to your own business—real or imagined. It’s fun and eye-opening!

Read more about Value Dynamics Analysis—and our journey of discovery—at value-dynamics.co/ .


Speakers
avatar for Tim James

Tim James

change.org
Tim James makes things—mostly software systems.  And Tim leads teams to make things—aligning the core talents of team members toward a shared vision.  To win at this, he sees risk and complexity as resources, and has created methods to analyze and manage both in software... Read More →
avatar for Sam McAfee

Sam McAfee

Neo Innovation
Sam McAfee, Principal at Neo Innovation, has been building consumer and enterprise applications for fifteen years. He co-founded a web development agency in 2002 which he ran for a decade, before joining Change.org as the Director of Web Engineering in 2012, and then serving as VP... Read More →


Thursday May 8, 2014 11:00am - 12:30pm PDT
Seacliff ABCD

11:00am PDT

Can You Really Do Planning and Forecasting Without Requirements?
Well of course you can, but how accurate and timely is your plan or forecast? This is a discussion on what is missing or could be added to the Planning and Forecasting cycle to tighten the loop on your quarterly or annual process. This could get messy come prepared to debate.

Speakers
avatar for Ray Payette

Ray Payette

Blueprint Software Systems
Known for his no-nonsense, results-focused approach, Ray Payette has been working in all aspects of software development for more than two decades. Ray’s career began as a radar systems programmer for the Canadian Air Force. Since then he has honed his skills in a broad range of... Read More →


Thursday May 8, 2014 11:00am - 12:30pm PDT
Seacliff ABCD

11:00am PDT

Capturing and Analyzing "Clean" Cycle Time, Lead Time and Throughput Metrics

On the surface, capturing cycle time and throughput metrics seems easy in a Kanban system or tool. For accurate forecasting and decision-making using this data, we better be sure it is captured accurately and free of contaminated samples. For example, the cycle time or throughput rate for a project team working nights and weekends may not be the best data for forecasting the next project. Another choice we have to make is how we handle large and small outlier samples (extreme high or low). These extreme values may influence a forecast in a positive or negative direction, but which way?


This interactive session will look for the factors attendees have seen that impair data sample integrity and look for ways to identify, minimize and compensate for these errors. The outcome for this session is to understand the major contaminants and to build better intuition and techniques so we have high confidence in our historical data.

Speakers
avatar for Troy Magennis

Troy Magennis

Focused Objective
Troy Magennis has more than 20 years of experience in IT, software engineering, risk management, and quantitative analysis/modeling. He coaches and consults with organizations that want to transition to Agile to improve quality, time-to-market, and value via metric-driven programs... Read More →


Thursday May 8, 2014 11:00am - 12:30pm PDT
Seacliff ABCD

11:00am PDT

Cost of Delay – A Workshop Exploring Value and Urgency

Are you interested in experimenting with Cost of Delay, but not sure how to get started? This workshop is for you! To get the most out of it, you’ll need to bring along an idea, feature or project of your own for which you want to better understand the Cost of Delay.

When people hear about Cost of Delay they sometimes doubt whether their organisation is ready for it. They say things like, “We don’t have the maturity for it”, or “We couldn’t do that because our stakeholders wouldn’t support it”. We’ve heard people say this too. And yet, in hindsight, people find it much easier than they thought! We will talk about how to get started with using Cost of Delay, despite these doubts.

The first step is to understand the value. To help structure the conversation we will use a simple economic framework to surface the assumptions behind your gut-feel about the value and priority. The second step is to understand the urgency. We will consider different possible urgency curves to help us determine how value decays over time. Doing each of these helps us to question and better understand what we feel about value and urgency. The truth is: we can’t have it all, and at the very least we need to decide where to start.

To make this real, together we will look at a real potential feature for a real company. You’ll work in pairs and see if you can take a stab at estimating the value and how that might decay over time, stating the assumptions you’ve made to arrive at a Cost of Delay. We will the compare results in small groups of less than 10 and use this to refine our assumptions and Cost of Delay range. Lastly, we will compare between groups and try to understand where the differences lie.

Then the fun starts! Maybe this won’t work, but we’re going to have a go with some of the ideas, features and projects you have brought with you. At the very least we will hopefully surface some of the assumptions about where the value lies and perhaps some small increment you could build in order to learn more about what the value might be. At the end of the session we’d really like for you to be able to go back to your organisation better armed with an understanding of the value and urgency for your idea, feature or project.

 

We’re still learning about this… so, to wrap up we’re going to ask you to do a mini-retrospective about what you’ve learned and what your puzzles are.

Speakers
avatar for Özlem Yüce

Özlem Yüce

Agile At Heart
I am a passionate, highly skilled and knowledgeable consultant, coach and trainer of Lean and Agile principles and practices. With over 6 years of international experience in this field I provide advice and guidance to senior leaders and teams helping them to improve the way they... Read More →


Thursday May 8, 2014 11:00am - 12:30pm PDT
Seacliff ABCD

11:00am PDT

Enterprise Agility: Lean at Scale

Every enterprise wants to develop software better, but adopting a methodology which fails to take into account your organization’s context, culture, and regulatory or legacy obligations is usually too risky. Too radical a change too quickly, or the wrong change too forcefully, can drive a wedge between engineering and business. Complete or partial process failures compound themselves by demoralizing teams. Additionally, pushing too much standardization can result in a fragile, failure-prone organization.

All of the popular lean and agile methodologies offer valuable insights and are backed by real success stories, but no methodology can work when it is carelessly or dogmatically applied. In the enterprise, it isn’t enough to follow someone else’s playbook. You need a deeper understanding of the “why”—the theory behind the methodology—so you can identify and address the real impediments to agile in your environment, and craft targeted solutions with confidence.

During this interactive workshop our discussion will explore the practices and principles that drive continued improvement, and how they can be introduced gently to the organization. Not just technically, either. We’ll discuss how to bring “the business side”, executives, even sales fully on board with agile—and how to make real progress while you are waiting for them to come around. 

Whether you’ve tried and stalled before, or you’re just getting started and apprehensive about the road ahead, this interactive workshop is for you. Come discuss ideas to achieve a better, safer, and ultimately more effective path to a lean and agile adoption that will stick!

Workshop Goals

Attendees will interactively explore the essential agile and lean principles needed to drive change at the enterprise level. Likely outcomes will be knowledge of creating an enterprise Kanban structure that is suitable for their organization.

Speakers
avatar for Steven Borg

Steven Borg

Northwest Cadence
Steven Borg is the Co-Founder and Strategist at Northwest Cadence. He has been a Microsoft ALM MVP since product inception in 2005, speaks regularly at software development conferences and has authored books, courseware and white papers on Team Foundation Server, regulatory compliance... Read More →


Thursday May 8, 2014 11:00am - 12:30pm PDT
Seacliff ABCD

11:00am PDT

Shaping the Agenda with Values and Serious Games
In this session we'll try some exercises and "serious games" designed to capture customer and internal needs, generate shared understanding, strengthen alignment and frame narrative around priorities for change. We will use Kanban's values to organize our thoughts, looking to shape them into organizational agendas modeled on Kanban's agendas of sustainability, service orientation and survivability.

Speakers
avatar for Mike Burrows

Mike Burrows

David J. Anderson & Associates, Inc.
Mike has led development teams and larger IT functions for much of his career, working in the aerospace, software tools, finance and energy sectors. Mike is well known to the Kanban community through the sharing of his experiences leading one of the first Kanban implementations in... Read More →


Thursday May 8, 2014 11:00am - 12:30pm PDT
Seacliff ABCD

12:30pm PDT

Lunch
Thursday May 8, 2014 12:30pm - 1:30pm PDT
Atrium 3-4

1:30pm PDT

Brickell Key Awards
The Brickell Key Award is the annual Lean Kanban award which promotes emerging community leaders, and recognizes outstanding achievement and contribution in areas that are relevant to our community.

The Lean Kanban Conference is patron of the Brickell Key Award. The Award is named after the first Lean Kanban community gathering at the Lean Kanban Conference, held at the Mandarin Oriental Hotel, Brickell Key Island, May 2009. As such, the award recalls the origin and founding principles of our community.

The Brickell Key Award ceremony will be held Thursday 8 May during Modern Management Methods, Lean Kanban North America 2014, at the Hyatt Regency in San Francisco. All Access Pass 4-Day conference ticket holders are invited to attend the ceremony.

Thursday May 8, 2014 1:30pm - 2:00pm PDT
Seacliff ABCD

2:00pm PDT

Break
Thursday May 8, 2014 2:00pm - 2:10pm PDT
Hyatt Regency San Francisco

2:10pm PDT

3:20pm PDT

Break
Thursday May 8, 2014 3:20pm - 3:50pm PDT
Hyatt Regency San Francisco

3:50pm PDT